Right of withdrawal

A consumer is any (natural) person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.


You have the right to cancel this contract within fourteen days without giving any reason. This window starts from the day on which you or a third party named by you who is not the carrier took possession of the last goods. To exercise your right of withdrawal, you must inform us (company PHILIPPI GmbH, Am Redder 2, 24558 Henstedt-Ulzburg + 49 (4193) 880 10 0 +49 (4193) 880 10 50, email address: using a declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the deadline, it is sufficient for you to send your notification of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you cancel your contract within the 14-day window, we will return all payments including delivery costs (except for the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us) within two weeks of receiving your request. We will return your payment using the same payment method that you originally used, unless agreed otherwise. No fees will be charged for returning your payment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You cover the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 10.00. You only have to pay for any loss in value of the goods if this loss in value is due to a not necessary handling of the goods that you caused.

Draft withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

Am Redder 2
24558 Henstedt-Ulzburg

Fax +49 (4193) 880 10 50
Email address:

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
- Ordered on (*) / received on (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only when notified on paper)
- date (*) Delete where inapplicable.